Privacy Policy

Last updated: September 14, 2026

This Privacy Policy explains how ReinnoVet handles information when you visit this website, contact us or submit an inquiry. Please do not submit patient records or sensitive medical information through this website.

Information you provide

When you submit an inquiry, we may collect your name, company, country or region, email address, telephone or WhatsApp number, customer type, product interests, estimated quantity and message. We use this information to respond to your request, provide requested product information and manage potential business relationships.

Website analytics and cookies

With your permission, we use Google Analytics 4 to understand how visitors find and use the website. Analytics may collect information such as pages viewed, referral source, approximate location, device and browser type, and interactions with contact links, downloads and inquiry forms. We do not send the contents of inquiry fields to Google Analytics.

Analytics is disabled until you select “Accept analytics.” You can decline it or change your choice at any time through “Cookie Preferences” in the website footer. We store your preference in your browser so the website can remember your choice.

Hosting, security and service providers

We use service providers to operate this website and respond to inquiries. These may include hosting, delivery, security and communications providers. These providers may process limited information on our behalf under their own service and privacy terms.

For this website, providers include Cloudflare for hosting, delivery and security; Cloudflare Turnstile for abuse prevention; an email delivery provider for inquiry messages; and Google Analytics when analytics consent is granted.

How we use and retain information

We use information to answer inquiries, provide support, improve website content, protect the website and comply with applicable obligations. We retain information only for as long as reasonably necessary for these purposes, including maintaining appropriate business and compliance records.

Sharing and international processing

We do not sell personal information. We may share information with service providers that help us operate the website and communications, or when required to comply with law and protect legitimate rights. Because we work internationally, information may be processed in countries other than the country where it was collected.

Your choices

Depending on applicable law, you may request access to, correction of or deletion of personal information, or object to certain processing. You may also change your analytics choice, when offered, at any time using the footer link.

Contact

For privacy questions or requests, contact sales@reinnovet.com.